If you are having a medical emergency and cannot get to the hospital, dial 911. 

You can also contact the Crisis Hotline at 413-586-5555.

Main Hospital/Emergency Department Address

Cooley Dickinson Hospital is located at 30 Locust St. (Route 9), Northampton, MA, 01060  |  Get Directions

To contact us by mail, address your correspondence to the following postal address:

Cooley Dickinson Hospital
30 Locust Street – P.O. Box 5001
Northampton, MA 01061-5001

Main Phone Numbers

• • Main Number/Switchboard: 413-582-2000  |  TDD/Relay Operator: 800-439-2370
  • Information Desk/Main Entrance: 413-582-2258  |  Learn more about visiting Cooley Dickinson
  • Central Scheduling: 413-582-5000  |  Learn more about making an appointment
  • Emergency Department: 413-582-2108  |  Learn more about the Emergency Department
  • Urgent Care: 413-582-4400  |  Learn more about Urgent Care

General Information

• Doctors & Providers: Click the link to find provider contact info or call our ‘Find a Provider’ service at 413-582-2001.
• Programs & Services: Click the link, choose a department/program and find contact information and program details.
• Locations & Directions: Click the link to find location information, including directions.
• Billing and Financial: Click the link to find billing information or call 617-726-3884.
• Hospital Amenities & Services: Click the link for info on food/drink options, gift shop, interpreters, art galleries and more.
• Make a Gift: Click to view our online donation site or call 413-582-GIVE (4483).
• Patient Gateway: Mass General Brigham Patient Gateway users can also send any clinical or billing questions via this portal.

Frequently Contacted

• Bariatric and Weight Management: 413-584-4637   |  Learn more about Bariatric and Weight Management
• Chaplain’s Office: 413-582-2869  |  Learn more about Chaplaincy, Spiritual & Pastoral Care
• Compliance:
  • If you have a privacy, legal, or ethical question or believe that a member of the Mass General Brigham community has violated a privacy, legal, or ethical responsibility, contact the Compliance HelpLine at 1-800-856-1983 or via their website. All concerns are investigated. Reports may be made anonymously or in confidence.
• The Garden, A Center for Grieving Children and Teens: 413-727-5749  |  Learn more about The Garden
• General Surgical Care: 413-584-4637  |  Learn more about General Surgical Care
• Interpreter Services: 413-582-2203  |  Learn more about Interpreter Services
• Lab Services: Lab Services location/contact info
• Medical Records/Health Information: 617-726-2361  |  Learn more about Medical Records
• ObGyn: 413-675-5958  |  Learn more about ObGyn
• Orthopedics & Sports Medicine: 413-586-8200  |  Learn more about Orthopedics & Sports Medicine 
• Patient and Family Relations: 413-582-4970  
• Primary Care: Learn more about Primary Care
• VNA & Hospice: 413-584-1060  |  Learn more about VNA & Hospice
• Volunteer Services: 413-582-2251  |  Learn more about Volunteer Services

To find more contact information, view a listing of all programs and services.