If you are having a medical emergency and cannot get to the hospital, dial 911.
You can also contact the Crisis Hotline at 413-586-5555.
Main Hospital/Emergency Department Address
Cooley Dickinson Hospital is located at 30 Locust St. (Route 9), Northampton, MA, 01060 | Get Directions
To contact us by mail, address your correspondence to the following postal address:
Cooley Dickinson Hospital
30 Locust Street – P.O. Box 5001
Northampton, MA 01061-5001
Main Phone Numbers
- Main Number/Switchboard: 413-582-2000 | TDD/Relay Operator: 800-439-2370
- Information Desk/Main Entrance: 413-582-2258 | Learn more about visiting Cooley Dickinson
- Central Scheduling: 413-582-5000 | Learn more about making an appointment
- Emergency Department: 413-582-2108 | Learn more about the Emergency Department
- Urgent Care: 413-582-4400 | Learn more about Urgent Care
General Information
- Doctors & Providers: Click the link to find provider contact info or call our ‘Find a Provider’ service at 413-582-2001.
- Programs & Services: Click the link, choose a department/program and find contact information and program details.
- Locations & Directions: Click the link to find location information, including directions.
- Billing and Financial: Click the link to find billing information or call 617-726-3884.
- Hospital Amenities & Services: Click the link for info on food/drink options, gift shop, interpreters, art galleries and more.
- Make a Gift: Click to view our online donation site or call 413-582-GIVE (4483).
- Patient Gateway: Mass General Brigham Patient Gateway users can also send any clinical or billing questions via this portal.
Frequently Contacted
- Bariatric and Weight Management: 413-584-4637 | Learn more about Bariatric and Weight Management
- Chaplain’s Office: 413-582-2869 | Learn more about Chaplaincy, Spiritual & Pastoral Care
- Compliance:
- If you have a privacy, legal, or ethical question or believe that a member of the Mass General Brigham community has violated a privacy, legal, or ethical responsibility, contact the Compliance HelpLine at 1-800-856-1983 or via their website. All concerns are investigated. Reports may be made anonymously or in confidence.
- The Garden, A Center for Grieving Children and Teens: 413-727-5749 | Learn more about The Garden
- General Surgical Care: 413-584-4637 | Learn more about General Surgical Care
- Interpreter Services: 413-582-2203 | Learn more about Interpreter Services
- Lab Services: Lab Services location/contact info
- Medical Records/Health Information: 617-726-2361 | Learn more about Medical Records
- ObGyn: 413-675-5958 | Learn more about ObGyn
- Orthopedics & Sports Medicine: 413-586-8200 | Learn more about Orthopedics & Sports Medicine
- Patient and Family Relations: 413-582-4970
- Primary Care: Learn more about Primary Care
- VNA & Hospice: 413-584-1060 | Learn more about VNA & Hospice
- Volunteer Services: 413-582-2251 | Learn more about Volunteer Services
To find more contact information, view a listing of all programs and services.