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Patient and Family Advisory Council (PFAC)
Do you want to help ensure the best possible health care for your family, for yourself, and others in your community? If so, we at Cooley Dickinson encourage you to join our Patient and Family Advisory Council (PFAC).
PFAC members are patient and community advocates that offer the hospital feedback on our medical practices and suggest possible improvements. They use their experiences to help Cooley Dickinson Hospital clinicians offer patient- and family-centered care that considers personal preferences, cultural traditions and values while encouraging partnerships among patients, their families and their healthcare providers. PFAC members also have the opportunity to contribute to hospital committees, including finance, membership, patient experience and quality.
Our council meets on Zoom nine times a year — typically, on the third Tuesday each month from 5 to 6:30 pm.
Download the most recent PFAC Annual Report
Join Us
If you have been a patient, or a family member of a patient, at Cooley Dickinson Hospital and would like apply to be considered for membership or learn more about joining the Council, please complete the PFAC application form below. If you have questions, please contact Robin Kline, Director of Volunteer Services. View PFAC brochure in English or Spanish.
PFAC Application Form
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